This Privacy Policy explains how ji22 collects, uses, stores, and protects your personal information. ji22 is committed to handling your data in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and the implementing rules issued by the National Privacy Commission of the Philippines.
This Privacy Policy applies to all individuals who visit ji22.app, register an account, deposit funds, use any game or betting service, or otherwise interact with the ji22 platform ("you," "your," "the Player"). By using any ji22 service, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read alongside the ji22 Terms & Conditions.
1.1 ji22 ("the Platform," "we," "us," "our") is a Philippines-focused online casino and sports betting platform accessible at ji22.app. As the personal information controller of data collected through this platform, ji22 is responsible for ensuring that your personal information is collected, processed, stored, and protected in accordance with applicable Philippine law.
1.2 The primary legislation governing our data handling practices is the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and applicable issuances of the National Privacy Commission (NPC) of the Philippines. Where ji22 processes the data of players from other jurisdictions, applicable local privacy laws of those jurisdictions will also be considered.
1.3 This Privacy Policy covers all data collected through: (a) the ji22.app website and all pages within it; (b) the account registration and KYC verification process; (c) gameplay, wagering, and transaction activity; (d) customer support interactions; and (e) any marketing or promotional communications you receive from ji22.
1.4 ji22 does not sell your personal data to third parties for their own commercial marketing purposes. Your information is used solely for the purposes described in this Policy and as required by applicable regulatory obligations.
2.1 ji22 collects personal data in two primary ways: information you provide directly and information collected automatically when you use the platform. The categories of personal data we collect include:
Government ID numbers submitted for KYC are classified as sensitive personal information under the Data Privacy Act of 2012. ji22 collects these solely for identity verification purposes required by PAGCOR-aligned regulatory obligations. Access to sensitive personal information is restricted to authorised compliance and KYC staff only.
3.1 ji22 processes your personal data for the following purposes:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and authentication | Name, email, password, date of birth | Contract performance |
| KYC identity verification | Government ID, proof of address, selfie | Legal obligation (PAGCOR / AML) |
| Processing deposits and withdrawals | Payment details, transaction records | Contract performance |
| Providing gaming and betting services | Account data, game session data | Contract performance |
| Fraud detection and prevention | IP address, device data, transaction logs | Legitimate interest / legal obligation |
| Responsible gaming monitoring | Transaction history, session data | Legal obligation / legitimate interest |
| Customer support | Account data, support communication records | Contract performance |
| Marketing communications (opted-in) | Email, name, gameplay preferences | Consent |
| Regulatory reporting and audit | Transaction logs, KYC records | Legal obligation |
| Platform performance and analytics | Usage data, technical data | Legitimate interest |
3.2 ji22 will not use your personal data for any purpose incompatible with the purposes listed above without first obtaining your explicit consent or establishing an alternative lawful basis for processing.
4.1 Under the Data Privacy Act of 2012, ji22 processes your personal data based on one or more of the following lawful criteria:
4.2 Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To withdraw consent for marketing communications, see Section 12 of this Policy.
5.1 ji22 does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly for the purposes described in this Policy:
5.2 ji22 requires all third-party data processors to implement appropriate technical and organisational security measures and to process personal data only in accordance with ji22's documented instructions.
6.1 ji22.app uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse usage patterns. The categories of cookies used are:
6.2 On your first visit to ji22.app, you will be presented with a cookie consent banner. You may accept all cookies, or customise your preferences to disable non-essential cookies. Essential and security cookies cannot be disabled. Your preferences are stored and can be updated at any time via the cookie settings link in the platform footer.
6.3 ji22 does not use third-party advertising cookies or share cookie-based data with advertising networks for retargeting purposes.
7.1 ji22 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, comply with legal and regulatory obligations, and resolve any disputes. Specific retention periods include:
7.2 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised such that it can no longer be attributed to any identifiable individual.
8.1 ji22 implements technical and organisational security measures proportionate to the risks associated with processing personal data on an online gaming platform. These measures include:
8.2 Personal Data Breach Notification. In the event of a personal data breach that is likely to result in a real risk of serious harm to affected individuals, ji22 will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach and will notify affected players without undue delay, in accordance with the Data Privacy Act of 2012 and NPC Circular No. 16-03.
8.3 While ji22 takes all reasonable steps to protect your personal data, no internet-based system is completely immune to security risks. You are encouraged to use a strong unique password for your ji22 account and to notify support immediately if you suspect unauthorised access.
9.1 As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ji22:
You have the right to be informed about how ji22 collects, uses, and processes your personal data — the purpose of this Privacy Policy.
You may request a copy of the personal data ji22 holds about you, including how it was collected, the purposes for which it is processed, and the recipients to whom it has been disclosed.
You have the right to request correction of inaccurate or incomplete personal data. You may update certain information directly from your ji22 account settings; other changes require contacting support.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ji22's legal retention obligations under PAGCOR and AMLC regulations.
You have the right to object to the processing of your personal data where that processing is based on legitimate interest. You also have the right to opt out of marketing communications at any time.
You may request a copy of your personal data in a structured, commonly used, machine-readable format for personal records or transfer to another service provider where technically feasible.
9.2 To exercise any of the above rights, please contact the ji22 Data Protection Officer via the details provided in Section 14. ji22 will respond to verified data subject requests within fifteen (15) calendar days of receipt, in accordance with NPC guidelines. Complex requests may require up to thirty (30) days, in which case you will be notified of the extension.
9.3 ji22 may decline requests that are manifestly unfounded, repetitive, or where fulfilment would conflict with applicable legal obligations. Reasons for any decline will be communicated to you in writing.
9.4 If you believe your data subject rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines at privacy.gov.ph.
The ji22 platform is strictly intended for persons aged 21 years and above. ji22 does not knowingly collect personal data from individuals under 21 years of age. Age verification is enforced at registration and through KYC document review prior to the processing of any withdrawal.
10.1 If ji22 becomes aware that personal data has been collected from an individual under the age of 21 without the requisite age verification, the associated account will be immediately suspended, the personal data will be deleted from active systems within thirty (30) days (subject to any regulatory retention requirements), and any deposited funds will be returned to the source payment method.
10.2 If you believe that a minor has created an account on the ji22 platform using false age information, please contact ji22 support immediately via live chat.
11.1 Some of the third-party service providers used by ji22 — including game studios, payment processors, and fraud prevention services — may be located outside the Philippines. Where personal data is transferred to recipients in other countries, ji22 ensures that:
11.2 By using the ji22 platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines in connection with the services described in this Policy. Such transfers are carried out subject to the safeguards described above and in accordance with the Data Privacy Act of 2012.
12.1 With your consent, ji22 may send you promotional emails, SMS messages, or in-platform notifications about new games, promotions, bonuses, and platform updates. You will be asked for this consent during the registration process; it is not a condition of creating an account.
12.2 You may opt out of marketing communications at any time by:
12.3 Opting out of marketing communications will not affect the delivery of transactional communications related to your account, such as deposit confirmations, withdrawal notifications, KYC status updates, and security alerts, which will continue to be sent regardless of marketing preference.
13.1 ji22 reserves the right to update this Privacy Policy at any time. All changes will be posted on this page with a revised "Last Updated" date. Where changes are material — particularly those affecting how we use your data, the categories of data we collect, or your data subject rights — ji22 will notify registered players by email at least fourteen (14) days prior to the effective date of such changes.
13.2 Your continued use of the ji22 platform after the effective date of any amendment to this Privacy Policy constitutes your acknowledgment of the revised policy. If you do not agree with the changes, you may request account closure in accordance with the ji22 Terms & Conditions.
14.1 ji22 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. For any questions, concerns, or requests relating to this Policy or the exercise of your data subject rights, please contact us through the following channels:
14.2 ji22 will acknowledge receipt of all data privacy requests within three (3) business days and aims to provide a substantive response within fifteen (15) calendar days.
14.3 If you are not satisfied with ji22's response to your data privacy concern, you have the right to file a complaint with the National Privacy Commission of the Philippines. Information about the NPC complaints process is available at the NPC official website.
Six principles that guide how ji22 handles your personal information every day.
ji22 collects only the personal data that is strictly necessary for the purposes described in this Policy. We do not collect data speculatively or "just in case." Every data field requested has a defined, documented purpose tied to platform operation or regulatory compliance.
All personal data transmitted between your device and ji22 servers is protected by 256-bit SSL/TLS encryption. Sensitive data stored on ji22 infrastructure — including KYC documents and payment details — is encrypted at rest. Your password is never stored in readable form.
ji22 processes all personal data in compliance with the Data Privacy Act of 2012 (RA 10173) and NPC guidelines. Our Data Protection Officer monitors regulatory developments and updates our practices accordingly. We notify the NPC of reportable data breaches within 72 hours as required by law.
ji22 does not sell, rent, or trade your personal data to advertising networks, data brokers, or any third-party commercial entity for their own marketing use. Your data is processed only to deliver the ji22 gaming service and meet our regulatory obligations — nothing more.
Your rights under the Data Privacy Act — including access, rectification, erasure, and portability — are real and exercisable at ji22. Data subject requests are acknowledged within three business days and substantively resolved within fifteen calendar days by a dedicated DPO team.
ji22 does not hold your data indefinitely. KYC and transaction records are retained for five years as required by AMLC and PAGCOR regulations. Marketing data is deleted when you withdraw consent. Technical logs are cleared within twelve months. Data beyond its retention period is securely deleted.
Now you know how ji22 protects your privacy. 500+ certified games, GCash payouts, and PAGCOR-aligned security — all for Filipino players 21 and above.