These Terms & Conditions govern your access to and use of the ji22 Casino platform, including all games, betting services, promotions, and account features. Please read them carefully before registering or depositing. By creating an account you agree to be bound by these terms in full.
These Terms & Conditions constitute a legally binding agreement between you ("the Player") and ji22 ("the Platform," "we," "us," or "our"). By registering an account, making a deposit, or using any ji22 service, you confirm that you have read, understood, and agreed to these terms in their entirety. If you do not agree, you must not use the ji22 platform.
1.1 These Terms & Conditions ("Agreement") are entered into between ji22 ("Platform") and any individual ("Player," "you," "your") who registers an account, accesses the website at ji22.app, or uses any service, game, feature, or promotional offer made available through the ji22 platform.
1.2 By completing the account registration process, clicking "I Agree," making a deposit, or otherwise using the ji22 platform in any capacity, you acknowledge that you have read these Terms & Conditions in full, that you understand them, and that you agree to be legally bound by them.
1.3 ji22 reserves the right to modify, update, or replace any portion of these Terms & Conditions at any time. Material changes will be communicated to registered players via email notification or prominent notice on the platform. Continued use of ji22 services following the effective date of any amendment constitutes acceptance of the revised terms.
1.4 These Terms & Conditions should be read in conjunction with ji22's Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference and form part of this Agreement.
The minimum age to register and play at ji22 is 21 years old. This is a mandatory requirement under PAGCOR (Philippine Amusement and Gaming Corporation) guidelines applicable to online gambling in the Philippines. No exceptions will be made under any circumstances.
2.1 To register and maintain an account on the ji22 platform, you must satisfy all of the following eligibility requirements at all times:
2.2 ji22 reserves the right to request documentary proof of age, identity, and residence at any time. Failure to provide satisfactory documentation within a reasonable period — typically five (5) business days — will result in account suspension and withholding of any pending withdrawals pending investigation.
2.3 Any account found to belong to a person under the age of 21 will be immediately and permanently suspended. All deposits made by an underage player will be returned to the source payment method, less any bonuses credited and amounts wagered. ji22 will not be liable for winnings generated by an underage account prior to its discovery and suspension.
3.1 Each player may hold only one (1) registered account on the ji22 platform. The creation of duplicate accounts by the same individual, whether under the same or different identity credentials, is strictly prohibited and may result in the permanent suspension of all associated accounts and forfeiture of any balances therein.
3.2 During registration, you are required to provide accurate, current, and complete personal information including your full legal name, date of birth, residential address, email address, and contact number. You agree to promptly update this information if it changes.
3.3 Know Your Customer (KYC) Verification. Before a withdrawal is processed for the first time — or at any point ji22 determines verification is necessary — the following documents will be required:
3.4 ji22 may, at its sole discretion, request additional documentation to satisfy anti-money laundering (AML) obligations or enhanced due diligence requirements for high-value accounts. Requests for additional documentation do not imply any suspicion of wrongdoing on the part of the player.
3.5 All personal information submitted to ji22 will be handled in accordance with the ji22 Privacy Policy and the Data Privacy Act of 2012 (Republic Act No. 10173).
4.1 You are solely responsible for maintaining the confidentiality of your ji22 account credentials, including your registered email address, password, and any two-factor authentication codes. ji22 will never ask for your password through any communication channel.
4.2 You agree to notify ji22 immediately upon becoming aware of any unauthorized access to or use of your account. ji22 will take reasonable steps to investigate and secure the account upon receiving such notification. However, ji22 shall not be liable for any loss arising from unauthorized account access where you failed to maintain the confidentiality of your credentials or otherwise acted negligently.
4.3 All activity conducted through your ji22 account will be attributed to you. If you suspect your account has been compromised, contact ji22 support immediately via the 24/7 live chat on the platform.
5.1 Players may fund their ji22 account using the payment methods made available on the platform, which currently include GCash, Maya/PayMaya, QR Ph, GrabPay, InstaPay, PesoNet, BPI, BDO, Metrobank, and 7-Eleven CLiQQ, subject to availability and minimum/maximum limits as displayed at the time of transaction.
5.2 The minimum deposit amount is ₱100.00 (Philippine Peso), unless otherwise stated for a specific payment method. Maximum deposit limits may vary by payment method, account tier, and applicable regulatory requirements.
5.3 All deposits must be made from a payment account registered in your own name and matching your ji22 KYC information. Deposits from third-party payment accounts are not permitted and may result in account suspension and refund of the deposited amount.
5.4 ji22 does not charge processing fees on deposits. However, your payment service provider (e.g., your bank or e-wallet operator) may apply their own transaction charges, for which ji22 bears no responsibility.
5.5 ji22 reserves the right to reject any deposit and return the funds to their source at its absolute discretion, including where a deposit triggers AML or fraud monitoring alerts.
6.1 Withdrawal requests may only be submitted by players who have completed KYC verification. Pending withdrawals will be held until identity verification is completed.
6.2 Withdrawals will be processed to the same payment method used for the most recent deposit, to the extent technically possible. Where this is not possible, ji22 reserves the right to determine an alternative payout method following identity verification.
6.3 The minimum withdrawal amount is ₱200.00 unless otherwise stated. Maximum withdrawal limits per transaction or per day may apply and are displayed within your account dashboard.
6.4 Standard processing times are as follows: GCash and Maya withdrawals are typically completed within 10–30 minutes for verified accounts; bank transfer withdrawals (InstaPay/PesoNet) within the same banking day; over-the-counter withdrawals may take one to three (1–3) business days.
6.5 ji22 reserves the right to delay or withhold a withdrawal where: (a) the player's KYC verification is incomplete; (b) there is an active responsible gaming cooling-off period or self-exclusion; (c) the withdrawal triggers an AML review; or (d) there is an unresolved dispute concerning the account.
6.6 Bonus funds must satisfy applicable wagering requirements before the resulting balance becomes eligible for withdrawal. See Section 7 for bonus and wagering conditions.
7.1 ji22 may, at its discretion, offer welcome bonuses, reload bonuses, cashback credits, free spins, loyalty rewards, and other promotional incentives to registered players. All promotions are subject to specific terms published at the time of offer, including wagering requirements, eligible games, time limits, and maximum withdrawal caps.
7.2 Unless otherwise stated in the promotion-specific terms, bonus funds must be wagered a minimum number of times (the "Wagering Requirement") before any winnings derived from bonus funds may be withdrawn as real-money balance.
7.3 Players are permitted to participate in one bonus offer at a time unless explicitly stated otherwise. Attempting to claim multiple concurrent bonuses, creating duplicate accounts to claim the same offer, or engaging in any other abuse of the promotional system will result in forfeiture of all bonus funds and potential account suspension.
7.4 ji22 reserves the right to modify, suspend, or withdraw any promotional offer at any time, with or without prior notice. If a promotion is withdrawn, any bonus funds already credited and subject to active wagering will remain valid for completion under the terms active at the time of crediting.
7.5 Where free spins or other non-cash bonus instruments are awarded, winnings derived therefrom will be credited as bonus funds subject to the applicable wagering requirement, unless the promotion terms explicitly state otherwise.
8.1 All games available on the ji22 platform are provided by third-party certified game studios and operate using independently audited Random Number Generators (RNGs) where applicable. Live dealer games are conducted by human dealers operating from professional studios, subject to real-time oversight.
8.2 Return-to-Player (RTP) percentages and volatility ratings displayed for each game represent the theoretical long-term average calculated by the game provider and verified by independent testing laboratories. Actual results for any individual session may differ materially from published RTP figures.
8.3 In the event of a technical error, system malfunction, or communication failure that results in a game outcome being incorrectly recorded or paid, ji22 reserves the right to void the affected bets and return the wagered amounts to the player's account. Winnings generated as a direct result of a software error will not be honoured.
8.4 Bets placed and accepted are final once the game round has commenced, except as otherwise provided in the specific game rules applicable to that title.
9.1 The following conduct is strictly prohibited on the ji22 platform and may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities:
9.2 ji22 employs automated fraud detection and human review processes. Where prohibited conduct is suspected, ji22 may freeze account access, withhold pending withdrawals, and conduct a thorough investigation before taking any final action.
ji22 is committed to providing a safe gaming environment. All accounts have access to deposit limits, session timers, cooling-off periods, and self-exclusion tools. These are accessible from your account dashboard at any time — no approval required for limit reductions or self-exclusion requests.
10.1 ji22 offers the following responsible gaming tools to all registered players:
10.2 During any active self-exclusion or cooling-off period, ji22 will use reasonable efforts to prevent the excluded player from creating a new account. Where a player is found to have circumvented self-exclusion, the account will be immediately closed and any winnings generated during the exclusion period will be forfeited.
10.3 For further information on responsible gaming, including guidance on problem gambling and support resources, please visit the ji22 Responsible Gaming page.
11.1 ji22 reserves the right to suspend or terminate any player account at its sole discretion, including but not limited to circumstances where:
11.2 Where an account is suspended for investigation, any pending withdrawals will be held until the investigation is concluded. If the investigation results in a finding of no violation, the account will be reinstated and pending withdrawals processed without undue delay.
11.3 Players may request voluntary account closure at any time by contacting ji22 support via live chat. Upon closure, any verified real-money balance (excluding non-withdrawable bonus funds) will be returned to the player's registered payment method.
11.4 Where an account is terminated due to violation of these Terms & Conditions, ji22 reserves the right to forfeit any balance, including both real-money and bonus funds, subject to applicable legal requirements.
12.1 All content on the ji22 platform — including but not limited to the ji22 brand name, logo, website design, game graphics, software, text, and marketing materials — is the exclusive intellectual property of ji22 or its respective licensors and is protected by applicable copyright, trademark, and intellectual property laws.
12.2 You are granted a limited, non-exclusive, non-transferable licence to access and use the ji22 platform for personal, non-commercial gaming purposes only. This licence does not include any right to reproduce, modify, distribute, publicly display, or create derivative works based on any ji22 content without express prior written permission.
12.3 Any unauthorised use of ji22 intellectual property may result in account suspension and legal action.
13.1 The ji22 platform is provided on an "as is" and "as available" basis. ji22 makes no warranties, express or implied, regarding the platform's uninterrupted availability, error-free operation, or fitness for any particular purpose.
13.2 To the maximum extent permitted by applicable law, ji22 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the ji22 platform, including loss of profits, loss of data, or loss of winnings resulting from technical failures beyond ji22's reasonable control.
13.3 ji22's total aggregate liability to any player in respect of any claim arising under these Terms & Conditions shall not exceed the amount deposited by that player in the thirty (30) days preceding the event giving rise to the claim.
13.4 Nothing in these Terms & Conditions shall limit ji22's liability for death or personal injury caused by its own negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.
14.1 ji22 processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms & Conditions by reference. By registering an account, you consent to the collection, use, and processing of your personal information as described in the Privacy Policy.
14.2 ji22 complies with the Data Privacy Act of 2012 (Republic Act No. 10173) and the implementing rules and regulations issued by the National Privacy Commission of the Philippines.
14.3 Player data may be shared with regulatory authorities, payment processors, identity verification providers, and fraud prevention services as required for the operation of the platform and compliance with applicable law. Player data will not be sold to third-party commercial entities.
15.1 These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
15.2 Any dispute, claim, or controversy arising out of or relating to these Terms & Conditions, or the breach, termination, enforcement, interpretation, or validity thereof, shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.
15.3 Before initiating formal legal proceedings, the parties agree to attempt in good faith to resolve any dispute through direct negotiation and, if that fails, through PAGCOR's dispute resolution mechanisms where applicable.
16.1 ji22 reserves the right to modify these Terms & Conditions at any time. All amendments will be posted on this page with an updated "Last Updated" date. Where changes are material — particularly those affecting player rights, withdrawal conditions, or responsible gaming obligations — ji22 will notify registered players by email at least seven (7) days prior to the effective date of such changes.
16.2 Your continued use of the ji22 platform after the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree to the amended terms, you must cease using the platform and may request account closure in accordance with Section 11.3.
17.1 For any questions regarding these Terms & Conditions, account matters, responsible gaming requests, or general platform support, players may contact ji22 through the following channels:
17.2 For responsible gaming requests — including self-exclusion, deposit limit changes, or cooling-off periods — live chat is the recommended contact method as these are actioned immediately upon verification of the account holder's identity.
17.3 ji22 is committed to resolving all player complaints promptly and fairly. Where a complaint cannot be resolved through direct support, players may escalate the matter in writing to the ji22 complaints team via email, and a formal written response will be provided within five (5) business days.
The principles underlying every clause in these ji22 Terms & Conditions.
Every rule in these Terms & Conditions applies equally to all ji22 players. Bonus conditions, withdrawal requirements, and account policies are published clearly — no conditions buried in footnotes that only appear when you try to withdraw.
Your deposited balance is held separately from ji22 operational accounts. Your wallet balance represents real money available for play or withdrawal — it is not treated as ji22 revenue until it is wagered.
ji22 operates under PAGCOR-aligned principles, which means age verification, KYC, AML controls, and responsible gaming requirements are enforced — not optional. These Terms exist to protect you as much as they exist to govern the platform.
Every ji22 account comes with deposit limits, session timers, cooling-off periods, and self-exclusion tools accessible from account settings — no need to contact support to activate a limit reduction or request a cooling-off period.
ji22 support is available around the clock to address account issues, payment disputes, and complaints. Where a live chat resolution is insufficient, a formal complaints process with written responses within five business days is available.
Material changes to these Terms & Conditions that affect player rights or financial conditions will be communicated at least seven days in advance via email — giving you time to review the changes and decide whether to continue using the platform.
Now that you've reviewed the ji22 Terms & Conditions, you know exactly what to expect. 500+ certified games, GCash deposits, fast withdrawals, and responsible gaming tools built in. 21+ only.